Customer Service Specialist (Education Counselor)

Company Description FiveS Digital is a technology-led Business Process Management organization focusing on Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. With over 15 years of experience, we operate in 9 locations across India. Our BPM delivery center in Navi Mumbai is known for its diversity and inclusivity, speaking and processing 13+ languages. We are committed to diversity, equity, and inclusivity as we continue to grow. Role Description Provide customer service to the higher studies aspirants who want to peruse their studies abroad Qualifications Customer Service and Lead Generation skills Strong Interpersonal Skills and Communication abilities Experience in BPO , Ed tech , Student Counselling / Lead generation Proven track record of meeting or exceeding targets Ability to work in a fast-paced, target-driven environment Knowledge of CRM systems Bachelor's degree in Business Administration or related field Show more Show less