Customer Service & Sales

As a Sales Coordinator in the logistics and courier industries, your main role will involve supporting the sales team by coordinating various activities to ensure smooth operations and customer satisfaction. Your key responsibilities will include: - Coordinating administrative tasks for the sales team, such as preparing sales proposals, reports, and presentations. - Acting as a liaison between customers, sales teams, and operational departments to facilitate order processing and service delivery. - Tracking and managing customer inquiries, providing information on services, quotes, and delivery schedules. - Monitoring sales leads, ensuring timely responses and follow-up. - Assisting in setting sales targets, tracking progress, and reporting on performance. - Resolving customer issues promptly and effectively to maintain high levels of customer satisfaction. - Supporting sales managers and teams with logistical tasks like route planning and scheduling to optimize delivery timelines. To excel in this role, you should possess: - Proven experience in sales coordination, preferably within the logistics, courier, or transportation industry. - Strong organizational and multitasking skills with a keen attention to detail. - Excellent communication and interpersonal skills. - Ability to manage customer accounts and build strong relationships. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), CRM tools, and logistics management software. - Knowledge of logistics, courier services, and supply chain management is advantageous. - Ability to thrive under pressure and in a fast-paced environment.,