Customer Service Representative

Wings Of Care

0 - 4 years

0 Lacs

palakkad kerala

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer service communication interpersonal skills data entry

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be working as a Customer Service Representative at Wings Of Care, located in Palghat. Your primary responsibilities will include providing excellent customer support, ensuring customer satisfaction, managing appointment bookings, and maintaining a clean work environment. Key Responsibilities: - Must exhibit genuine, dependable, and punctual work ethics - Greet patients and visitors professionally - Handle phone calls, emails, and appointment scheduling - Verify patient information and ensure accurate data entry - Coordinate schedules with medical staff - Resolve patient concerns and maintain a clean workspace - Adhere to privacy and confidentiality regulations Qualifications: - High school diploma - No prior experience required as all necessary training will be provided - Strong communication and interpersonal skills - Proficiency in reading and writing Malayalam, basic understanding of English - Ability to multitask and remain calm under pressure - Positive attitude and strong work ethic Note: The company provides a holistic healing approach and patient-centered care through acupuncture, homoeopathy, and alternative treatments at their branches in Calicut and Palakkad.,

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Customer Service Representative