We are hiring Senior Customer Care Executives to drive new sales and manage customer accounts. The products range includes supplies to hotels and motels across the USA with essential daily supplies, including towels, linen, guest room amenities, electronics, small appliances, cleaning and janitorial supplies, and more. Our goal is to build long-term relationships by delivering excellent service and competitive pricing. This is a long-term opportunity for motivated sales professionals who can develop strong business relationships, maintain repeat business and generate new sales. Roles & Responsibilities:- Manage assigned hotels and motels in the USA. Make daily required number of outbound sales calls per day to your assigned customers/accounts. Build and maintain long-term customer relationships to drive repeat business. Follow up with customers to reintroduce products, reinforce our companys value, and encourage them to use us as their primary hotel/motel supplier. Handle incoming inquiries, create quotes, negotiate pricing, and close deals. Explain payment terms, shipping details, and delivery timelines. Monitor sales performance, meet, and exceed targets for calls and sales. Preferred candidate profile:- 3+ years of USA sales experience. Experience in wholesale/distribution is a plus. Strong outbound calling, negotiation, and closing skills. Must have excellent English communication skills. Proficiency in Gujarati is a plus. Self-motivated and able to work independently to achieve targets. Proficient in using CRM software and Microsoft Office. What We Provide:- Endorsement by major hotel corporations. A catalog of 5,000+ products, many of which are proprietary. Shipping coverage on both the East and West Coasts of the USA. A well-established business with 37 years of experience and goodwill. A list of hotels and motels assigned to you. Full training on the CRM system and company products. Daily support, guidance, and product training from the sales manager. How to Succeed in This Role:- Consistently engage with new and existing customers to build a strong pipeline. Develop a deep understanding of our hotel supply products and their value to customers. Maintain a high volume of sales calls, quotes, and orders. Drive repeat, ongoing sales by providing excellent service and follow-ups. Perks and Benefits:- 5 days working. Self commute (Traveling allowance will be given). Meal facility. Good Incentives. Contact Details:- Jagriti (7838422964),Navneet (8700570163) & Amit (7678602048) from 10am to 7pm (Monday to Saturday).
We are seeking technically inclined Pharmacy Automation Technicians. In this role, you will provide remote support to customers via our dedicated hotline, helping them troubleshoot and resolve issues related to pharmacy automation equipment and software. Your ability to understand complex systems, software interfaces, and pharmacy workflows will be essential to delivering excellent support. Roles & Responsibilities:- Respond to incoming customer inquiries via the Pharmacy Automation Hotline. Provide remote support by logging into customer systems to diagnose and resolve issues. Troubleshoot hardware and software problems related to pharmacy automation equipment. Guide customers through proper usage, setup, and configuration of pharmacy systems. Collaborate with internal teams and escalate issues as needed to ensure timely resolution. Maintain detailed records of customer interactions and resolutions within the ticketing system. Continuously update technical knowledge related to pharmacy automation and healthcare technologies. Assist in identifying recurring issues and contribute to internal process or product improvements. Preferred candidate profile:- Minimum 1 year of experience with pharmacy automation systems or related medical technology. Familiarity with HL7, healthcare software, or networking fundamentals. Degree or higher in Pharmacy Technology, IT, Biomedical Engineering, or a related field (or equivalent experience). Previous experience in pharmacy, medical devices, IT support, or healthcare technology preferred. Strong technical aptitude with the ability to learn new systems quickly. Proficient in using remote desktop tools and understanding of software interfaces. Excellent communication and interpersonal skills to interact with healthcare professionals. Detail-oriented with strong problem-solving abilities. Previous customer support or helpdesk experience. Pharmacy Technician Certification (CPhT) is a plus. Perks and Benefits:- 5 days working. Cab Facility. Meal facility. Contact Details:- Navneet (8700570163), Amit (7678602048) & Jagriti (7838422964) from 10am to 7pm (Monday to Saturday).
We are seeking Senior Customer Service Representatives to drive new sales and manage customer accounts. The products range includes supplies to hotels and motels across the USA with essential daily supplies, including towels, linen, guest room amenities, electronics, small appliances, cleaning and janitorial supplies, and more. Our goal is to build long-term relationships by delivering excellent service and competitive pricing. This is a long-term opportunity for motivated sales professionals who can develop strong business relationships, maintain repeat business and generate new sales. Roles & Responsibilities:- Manage assigned hotels and motels in the USA. Make daily required number of outbound sales calls per day to your assigned customers/accounts. Build and maintain long-term customer relationships to drive repeat business. Follow up with customers to reintroduce products, reinforce our companys value, and encourage them to use us as their primary hotel/motel supplier. Handle incoming inquiries, create quotes, negotiate pricing, and close deals. Explain payment terms, shipping details, and delivery timelines. Monitor sales performance, meet, and exceed targets for calls and sales. Preferred candidate profile:- 3 years of USA sales experience. Experience in wholesale/distribution is a plus. Strong outbound calling, negotiation, and closing skills. Must have excellent English communication skills. Proficiency in Gujarati is a plus. Self-motivated and able to work independently to achieve targets. Proficient in using CRM software and Microsoft Office. What We Provide:- Endorsement by major hotel corporations. A catalog of 5,000+ products, many of which are proprietary. Shipping coverage on both the East and West Coasts of the USA. A well-established business with 37 years of experience and goodwill. A list of hotels and motels assigned to you. Full training on the CRM system and company products. Daily support, guidance, and product training from the sales manager. How to Succeed in This Role:- Consistently engage with new and existing customers to build a strong pipeline. Develop a deep understanding of our hotel supply products and their value to customers. Maintain a high volume of sales calls, quotes, and orders. Drive repeat, ongoing sales by providing excellent service and follow-ups. Perks and Benefits:- 5 days working. Pick-up and drop-off service is available. Self commute (Traveling allowance will be given). Meal facility. Good Incentives. Contact Details:- Amit (7678602048), Jagriti (7838422964) & Navneet (8700570163) from 10am to 7pm (Monday to Saturday).
We are seeking dedicated Customer Service Representatives to join our team. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring exceptional customer service. Job Responsibilities:- Handling inbound and outbound calls from customers in a courteous and professional manner. Resolve customer inquiries, complaints, and issues efficiently. Provide accurate information regarding products, services, or billing. Document call details, feedback, and resolutions in the system. Follow up with customers when necessary to ensure satisfaction. Adhere to quality, compliance, and performance standards. Work collaboratively with team members and supervisors to improve processes. Desired Candidate Profile:- At least 1 year of prior experience U.S customer service and call center operations. Strong problem-solving and customer-handling skills. Basic computer knowledge and familiarity with CRM tools. Ability to remain calm and professional under pressure. Candidate should be comfortable for night shift. Ability to work with others in a close manner. Able to maintain customer confidentiality. Perks and Benifits:- 5 days working. A pick & drop facility is available (in selected hiring zone) and for self-commuters, traveling allowance will be given. Meal facility. Contact Details:- Jagriti (7838422964) Amit (7678602048) & Navneet (8700570163) from 10am to 7pm (Monday to Saturday).
We are seeking a motivated and customer-focused Customer Care Executive to join our team. The ideal candidate will handle inbound and outbound customer calls, address inquiries, resolve issues, and deliver exceptional service in every interaction. Key Responsibilities: Handle inbound calls to address customer inquiries, provide product/service information, and resolve complaints efficiently. Conduct outbound calls for follow-ups, feedback collection, or promotional activities. Identify customer needs and offer appropriate solutions, or escalate complex issues to the relevant department. Maintain accurate and detailed records of all customer interactions, transactions, and feedback in the CRM system. Meet or exceed individual and team performance targets related to call handling, customer satisfaction, and quality standards. Stay updated on company products, services, and policies to ensure accurate information is communicated to customers. Demonstrate professionalism, empathy, and patience in every customer interaction. Requirements: Minimum 6 months of experience in a call center or customer service role. Strong listening, analytical, and problem-solving abilities. Basic computer knowledge and familiarity with call management systems. Ability to multitask, prioritize, and manage time effectively. Positive attitude and a customer-first mindset. Contact Details:- Jagriti (7838422964), Amit (7678602048) & Navneet (8700570163) from 10 am to 7 pm (Monday to Saturday).