Customer Service Representative

0 years

0 Lacs

Whitefield, Bengaluru, Karnataka

Posted:1 week ago| Platform:

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Skills Required

Microsoft Word Microsoft Excel Customer service English In-person Communication skills Office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support - Patient Calling (US Healthcare) Responsibilities: • Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed. Job Types: Full-time, Permanent Pay: ₹10,761.02 - ₹33,583.98 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Supplemental Pay: Performance bonus Shift allowance Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9449317640

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