Customer Service Representative

0 years

3 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title : Customer service Executive – Blinds Support

Key Responsibilities:

* Coordinate with production team to ensure timely closure of retailer complaints related to blinds.

* Update and manage live dealer grievance tracker in coordination with the central team.

* Maintain a customer-first approach in all interactions with retailers and dealers.

* Draft clear, professional emails and updates related to complaint status and resolutions.

* Publish daily closure status reports and compile weekly/monthly complaint summaries.

Hindi Language (Speaking) is Mandatory

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹32,770.62 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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