Customer Service Representative

0 years

0 Lacs

Posted:23 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

• Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.

• Developing debt collection strategies and plans.

• Adhering to the Collection Policies throughout the debt collection process.

• Contacting debtors by telephone to enact and negotiate debt recovery.

• Preventing repeated payment delinquency by negotiating manageable debt payments.

• Negotiating settlements to receive payment on a certain percentage of the debt.

• Keeping and updating records of all communications, payment plans agreed to, and amounts paid.

• Initiating legal and repossession proceedings if debt recovery fails.

Requirements:

• Exceptional ability to communicate with debtors to negotiate debt payment plans.

• Ability to collaborate on debt collection efforts with other departments and institutions.

• Exceptional recordkeeping and interpersonal skills.

• Responsible for handling and maintaining data for Defaulters & Renewals.

• Regular follow-ups with customers for pending payments through calls & mails.

• Keeping track of the renewals of old orders and defaulters in case of payment not received.

• Accurate payment calculations

Location:

Gurugram, Haryana

Working days:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Rentickle logo
Rentickle

E-commerce / Rentals

N/A

RecommendedJobs for You