Premom Health India Pvt. Ltd. empowers Indian women to take charge of their reproductive health through our testing kits, devices, and digitally innovative apps. Our mission is to provide accessible and reliable resources to enhance women's health and wellness. We are dedicated to continuous innovation to support women's reproductive needs.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will handle customer inquiries, support requests, and feedback to ensure a positive customer experience. Day-to-day tasks include managing incoming calls and emails, resolving customer issues, and providing product information. The role also involves maintaining customer satisfaction and documenting customer interactions for continuous improvement.

Qualifications

Skills in Customer Service, Customer Support, and Customer Experience
Ability to maintain Customer Satisfaction and handle inquiries professionally
Effective communication and problem-solving skills
Ability to work calmly under pressure and manage multiple tasks
Previous experience in a customer service role is preferred
Fluency in English and any additional languages is a plus
High school diploma or equivalent; a bachelor's degree is a plus

More Jobs at Premom Health India Pvt. Ltd.

Customer Service Representative

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

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Customer Service Representative