Customer Service Representative

DrCatalyst is Hiring Experienced Customer Service Representatives!

voice-based processes

What you’ll do:

• Handle English-speaking calls for US healthcare clinics
• Assist with patient registration, scheduling appointments, referrals & authorizations
• Ensure smooth communication between clinics and patients
• Deliver excellent service while following standard processes

What we’re looking for:

• Prior

  voice process experience

  (healthcare domain preferred)
• Excellent English communication skills
• Ability to work in a fast-paced, client-focused environment
• Strong attention to detail and a passion for helping patients

What’s in it for you?

• Opportunity to work directly with US healthcare providers
• Training & growth opportunities within healthcare operations
• Supportive team culture and exposure to global healthcare standards

Salary:

If you’re ready to take the next step in your career and want to grow with a company that values both its people and clients, we’d love to hear from you!