Customer Service Representative

Job Title: Customer Service Representative – Alibaba Seller Support

Location: Noida
Salary: Up to ₹27,000 per month

Job Description:

We are looking for a Customer Service Executive to connect with Alibaba sellers, handle their queries, and provide online training and support to help them use the platform effectively.

Key Responsibilities:

• Communicate with Alibaba sellers via call, chat, and email
• Understand and resolve seller queries related to accounts, listings, and platform usage
• Provide online training and guidance to sellers on Alibaba tools and features
• Ensure timely and accurate resolution of customer issues
• Maintain records of interactions and follow up when required
• Build positive relationships with sellers to improve satisfaction

Requirements:

• Graduate or equivalent qualification
• Good communication skills (Hindi & English preferred)
• Customer service or tele-calling experience is an advantage
• Basic knowledge of e-commerce platforms is a plus
• Comfortable with online tools and virtual training
• Willing to work from Noida location

How to Apply

Email your profile: [email protected]

Immediate Joiners will be preferred

Walk-In Interview:
Time: 11:30 AM to 4:00 PMAddress:iTech Ecommerce Private Limited
A-5, First Floor, Sector-4, Noida

Job Type: Full-time

Pay: ₹22,000.00 - ₹27,000.00 per month

Benefits:

• Provident Fund

Work Location: In person