Customer Service Representative (CSR)

0 years

2 - 3 Lacs

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Handling customer inquiries via phone, email, chat, and social media platforms. Actively listening to understand customer concerns and demonstrating empathy. Providing accurate and comprehensive information about products, services, and company policies. Resolving complaints and troubleshooting problems efficiently. Processing orders, returns, and exchanges. Maintaining meticulous records of customer interactions. Collaborating with internal teams to ensure seamless service delivery.

Job Types: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹33,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9421945921

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