Customer Care Executive

Job Description

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹26,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Diploma (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person