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CIEL HR
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Customer Service Representative

Customer Service Representative

CIEL HR

3 - 7 years

1 - 4 Lacs

kolkata pune

Posted:-1 days ago| Platform:

Apply

Skills Required

good english communication erp sap customer relationship client servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responding promptly to sales inquiries via phone, email & teams chat.

Handling Credit/Debit note on real time.

Punching order in our ERP on the same day if it is received before 4:00 PM

and after that in the next working day in the 1 st morning.

Building sustainable relationships and trust with sales through open and

interactive communication.

Prepare all necessary Management Reports on real time ( Like SIFOT, Credit

Note Monitoring Report, Debit Note Monitoring Report Etc. )

Keeping accurate records of sales interactions, comments, and complaints.

Collaborating with internal teams to ensure a seamless customer experience

and timely issue resolution.

Contributing to team efforts by accomplishing related tasks and goals as

needed.

Candidate must be fully customer-centric, possessing excellent

communication skills, including the art of listening attentively to customers

without interruption, and providing timely assistance and guidance in the right

direction to ensure customer satisfaction and loyalty.

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CIEL HR

Human Resources

Noida

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Customer Service Representative

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Responding promptly to sales inquiries via phone, email & teams chat.

Handling Credit/Debit note on real time.

Punching order in our ERP on the same day if it is received before 4:00 PM

and after that in the next working day in the 1 st morning.

Building sustainable relationships and trust with sales through open and

interactive communication.

Prepare all necessary Management Reports on real time ( Like SIFOT, Credit

Note Monitoring Report, Debit Note Monitoring Report Etc. )

Keeping accurate records of sales interactions, comments, and complaints.

Collaborating with internal teams to ensure a seamless customer experience

and timely issue resolution.

Contributing to team efforts by accomplishing related tasks and goals as

needed.

Candidate must be fully customer-centric, possessing excellent

communication skills, including the art of listening attentively to customers

without interruption, and providing timely assistance and guidance in the right

direction to ensure customer satisfaction and loyalty.

More Jobs at CIEL HR