Customer Service Representative

0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As part of our team at Amplify, you will play a crucial role in the world of logistics, ensuring that items like electronics and groceries reach their destination seamlessly. We are dedicated to delivering an exceptional customer experience every time, utilizing innovation and insights to connect with our customers throughout their supply chain journeys. This is a journey we embark on together. Your responsibilities will include entering customer orders into the system accurately, scheduling appointments with shippers and consignees, tracking shipments to provide timely updates to customers, and promptly responding to customer inquiries via email and phone. To excel in this role, you should hold a minimum graduate degree in any discipline, possess excellent communication skills both written and verbal, be proficient in computer usage including Microsoft Office, typing, and email handling, demonstrate the ability to work effectively in a fast-paced environment. While prior experience in logistics or customer service is advantageous, it is not mandatory. This position requires working the night shift in alignment with Canadian business hours, and the work location is Avtar Nagar, Ferozpur Road, Ludhiana, Punjab, India. By joining our team, you will be part of a global logistics operation, collaborate with a supportive and growing team, and have access to long-term career opportunities for those who demonstrate dedication and excellence. The job type is full-time, with benefits including leave encashment and paid sick time. The preferred education level is a Bachelor's degree, and availability for the night shift and overnight shift is required. The work location is in person, and the application deadline is 01/08/2025. Join us at Amplify and be a part of shaping the future of logistics with us.,

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