Customer Service-Non Voice

0 - 31 years

3 - 5 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Interview Location-Jabalpur Job Location-Ahmedabad Note-If ready to relocate Ahmedabad then only apply for this job. - Respond to customer inquiries via phone, chat, email, or SMS promptly and professionally. - Resolve complaints, issues, or requests related to troubleshooting, - Log accurate details of interactions in CRM tools - Meet average handle time (AHT), CSAT, QA scores, and productivity targets - Maintain data confidentiality and adhere to compliance policies (GDPR/NDA). - Attend shift briefings, training, and performance reviews.

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