Customer Service New Associate

Skill required: Retirement Solutions - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for FresherFresher Roles and Responsibilities: Support a business management function by performing any or all of the following duties:Experience with improving the business/ user testing practices.User Acceptance Testing management, including the following responsibilities:create test scripts with timelines for execution, manage daily test execution and contingency planning as needed, gather metrics to provide status reporting for test assignments.Perform UAT and regression testing in Test or Production environment based on the project requirement. Ensure that the application/software, process is working as expected.Participate in Business User Checkouts. Review project requirements to ensure completeness of the user acceptance test and that the test execution fully validates the functional changes defined.Proactive with the ability to manage multiple projects simultaneously. Ability to influence, establish and manage partnerships. Quick study able to grasp information promptly.Lead change and process improvement / Delivering results. Qualification Any Graduation