Customer Service Internship

As an intern at our organization, your primary responsibilities will include responding to customer queries through phone, email, and chat channels. You will be assisting in resolving complaints and providing suitable solutions to ensure customer satisfaction. Additionally, maintaining customer records, updating databases, and supporting the team in enhancing customer service processes will be part of your day-to-day tasks. Furthermore, you will be expected to gather customer feedback and report valuable insights to the team. To excel in this role, you should possess strong verbal and written communication skills. It is crucial to handle customer interactions with patience and professionalism while demonstrating problem-solving abilities and keen attention to detail. Proficiency in MS Office and CRM tools would be beneficial, but not mandatory. A positive attitude, enthusiasm, and eagerness to learn in a fast-paced environment are highly valued traits in our team. Join us at the International Institute of Data Science and Technology (IIDST), where we are at the forefront of technological education. IIDST is India's leading platform for individuals aspiring to become data scientists and web developers. We take pride in offering a transformative learning experience in the dynamic fields of data science and web development.,