About the job: Key responsibilities: 1. Contribute and manage key projects, including customer support, NPS, refunds, escalations, and inactive learner engagement 2. Proactively reach out to learners to enhance their overall experience, aiming to improve retention, engagement, and Net Promoter Score (NPS) 3. Respond swiftly to resolve learner concerns, ensuring a high standard of service 4. Collaborate cross-functionally to drive continuous improvements in processes and learner satisfaction 5. Analyze customer feedback to identify common issues, trends, and areas for improvement 6. Leverage data analytics tools and techniques to interpret customer feedback and NPS data for informed decision-making 7. Exhibit very high thresholds of emotional intelligence and empathy for the learner's current situation 8. Display a strong counseling approach to tactfully map product benefits with learners' challenges and create a win-win situation for both Scaler and the learner 9. Deliver results against tight deadlines when necessary Who can apply: Only those candidates can apply who: Salary: ₹ 5,00,000 - 6,00,000 /year Experience: 0 year(s) Deadline: 2025-05-23 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages Skills required: Client Relationship Management (CRM) and Effective Communication Other Requirements: 1. Good with communication 2. Good with Hindi and English About Company: Launched in 2019, Scaler is India's leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs Scaler Academy and Scaler DSML focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company's strong emphasis on tangible career outcomes.

Key Responsibilities Respond to customer queries in a timely and accurate way, via email & chat Identify customer needs and help customers use specific features Share feature requests and effective workarounds with team members Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our product, sales, and marketing teams About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes. Show more Show less

As a Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Responsibilities Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintaining the monthly, quarterly, and annual sales targets. Requirements Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. A minimum of 2 - 6 Years of experience in the EdTech industry, plus experience in B2C sales, is a must. An undergraduate degree in any stream (Preferred stream - B. Tech, Bachelor's degree in Business, Marketing, or a related field) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends. This job was posted by Bhumi Kaur from Scaler Academy. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Oversee product design of multiple features across different products while coordinating with lead designers, product managers, engineers, and other stakeholders Turn broader ideas into simple flows and designs Design products within existing design systems/ guidelines Translate marketing and business requirements, user needs, and technical requirements into designs that are visually enticing, easy to use, and emotionally engaging Develop design documentation (e.g., style guides, pattern libraries) to ensure the successful delivery of digital experiences About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes. Show more Show less

Selected Intern's Day-to-day Responsibilities Make outbound calls to participants in ongoing training programs in the Middle East to ensure engagement, resolve queries, and provide necessary support Conduct outbound calls to prospective participants to communicate the value proposition of Scaler's training programs and enroll them in suitable courses Consistently meet and exceed daily, weekly, and monthly targets for participant engagement and new enrollments Gather feedback from participants to identify areas of improvement and share insights with internal teams Develop a strong understanding of training offerings and the needs of the Middle East market to effectively position Scaler's solutions About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes. Show more Show less

As a Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Responsibilities Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintaining the monthly, quarterly, and annual sales targets. Requirements Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. A minimum of 2 - 6 Years of experience in the EdTech industry, plus experience in B2C sales, is a must. An undergraduate degree in any stream (Preferred stream - B. Tech, Bachelor's degree in Business, Marketing, or a related field) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends. This job was posted by Bhumi Kaur from Scaler Academy.

Selected Intern's Day-to-day Responsibilities Include Handle learner support issues efficiently Ensure active engagement by tracking class attendance, monitoring mock interviews and problem-solving progress, and proactively reaching out to inactive learners for re-engagement Build strong relationships with learners to improve the net promoter score About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes.

As a Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Responsibilities Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintaining the monthly, quarterly, and annual sales targets. Requirements Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. A minimum of 2 - 6 Years of experience in the EdTech industry, plus experience in B2C sales, is a must. An undergraduate degree in any stream (Preferred stream - B. Tech, Bachelor's degree in Business, Marketing, or a related field) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends. This job was posted by Rishita Dembla from Scaler Academy.

Selected Intern's Day-to-day Responsibilities Include Build reusable and actionable analytics resources. Build resources that can democratize data accessibility within the organisation. Act in a consultative capacity to business in the area of data-driven Insights. Solve business problems with data-driven approach. About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes.

About the role: - As a Senior Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Designation - Senior Business Development Associate Required work experience - 4 to 6 Years Experience Job Type - Full-time/ Permanent Location - Bangalore, Karnataka Responsibilities: - Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintain the monthly, quarterly, and annual sales targets. Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. Qualifications: - A minimum of 4 - 6 Years of experience in the EdTech industry, plus experience in B2C sales is a must. An undergraduate degree in any stream, (Preferred stream - B. Tech, bachelor's degree in business, Marketing, or a related field.) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends.

As a Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Responsibilities Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintaining the monthly, quarterly, and annual sales targets. Requirements Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. A minimum of 2 - 6 Years of experience in the EdTech industry, plus experience in B2C sales, is a must. An undergraduate degree in any stream (Preferred stream - B. Tech, Bachelor's degree in Business, Marketing, or a related field) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends. This job was posted by Rishita Dembla from Scaler Academy.

About the Role: We are looking for experienced and driven Sales Managers to join our dynamic team. This role is ideal for individuals with a solid background in EdTech sales, proven leadership capabilities, and a passion for building and leading high-performing teams. If you thrive in a fast-paced, performance-driven environment and are ready to make an impact, we want to hear from you. Key Responsibilities: Lead and manage a team of inside sales executives, driving them to meet and exceed sales targets. Drive revenue growth through strategic planning and execution. Track team performance and implement coaching interventions where needed. Monitor sales KPIs and generate daily/weekly reports for leadership review. Collaborate cross-functionally with Product, Marketing, and Ops teams to improve funnel efficiency. Create a performance-driven culture and ensure continuous skill development within the team. Manage end-to-end sales processes including pitch, negotiation, and closures. Requirements: Education: Graduate (minimum qualification) Experience: Minimum 4 years of overall experience, with at least 3 years in EdTech sales and 2+ years of team handling experience in ED-TECH. Proven ability to manage, mentor, and lead a team of high-performing sales professionals. Strong communication, problem-solving, and negotiation skills. Excellent organizational and time-management abilities. Willingness to work from our Bangalore office (WFO).

About the role:- As a Senior Business Development Associate, you will play a crucial role in driving the growth and success of our company. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and contributing to the overall strategic development of the organization. This role requires a dynamic individual with excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced, results-driven environment. Designation - Senior Business Development Associate Required work experience - 4 to 6 Years Experience Job Type - Full-time/ Permanent Location - Bangalore, Karnataka Responsibilities:- Market Research and Analysis - Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Lead Generation - Generate leads through various channels, including cold calling, networking events, and digital platforms. Goal Setting and Reporting - Achieving and maintain the monthly, quarterly, and annual sales targets. Excellent and proficient verbal and written English communication skills. A passion for sales and target achievement Experience in Sales is a must. Preliminary knowledge of LSQ. Qualifications:- A minimum of 4 - 6 Years of experience in the EdTech industry, plus experience in B2C sales is a must. An undergraduate degree in any stream , (Preferred stream - B. Tech, Bachelor's degree in Business, Marketing, or a related field.) Proven experience in business development, sales, or a related role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented with a track record of meeting and exceeding targets. Knowledge of the industry and market trends.