Customer Service Executive (US Process)

🚨 We're Hiring – Multiple Customer Service Roles (US Process) | Work from Vadodara Office 🚨

📍 Location: Vadiwadi, Vadodara | 💼 Full-Time | 🕐 Day & Night Shifts | 🌍 International Process

Engage Experts International is hiring for an Intenational BPO Client ! We're hiring driven and articulate professionals to join as Customer Service & Sales team for our US-based clients across Debt Management, Emergency Services, and Healthcare verticals.

🧑‍💼 Open Positions:

Customer Service Executive – Debt Management

🕒 6:30 PM – 2:30 AM IST | Mon–Fri | 5 Days

📈 Inbound/Outbound calling, Lead Generation, Cold Calling, sales follow-ups, sales closures

Customer Service Executive – Emergency Services

Shift Options:

• 8:30 AM – 4:30 PM IST

• 12:30 AM – 8:30 AM IST

📆 Mon–Sat | 6 Days

💬 Critical response support, complaint resolution

Customer Service Executive – US Healthcare

🕒 8:30 PM – 5:30 AM IST | Mon–Thu | 4 Days

🩺 Patient/client support, CRM updates, call management, follow-ups

✅ What We’re Looking For:

1+ year experience in International BPO/US Sales (mandatory)

Excellent spoken English with neutral accent (mandatory)

Strong phone manners, objection handling, and polished communication

Familiarity with CRM tools, Microsoft Office & basic computer operations

Flexible to work US time zones (Night/Morning shifts)

Min. qualification: Graduate or pursuing graduation

💼 Why Join Us?

Work with international clients (USA)

Fast-paced, dynamic team environment

• Opportunities for growth and skill enhancement