Customer Service Executive (US Payroll)

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for providing excellent customer service, support, and satisfaction. Your role will also involve managing customer service operations effectively. Key Responsibilities: - Provide exceptional customer service to ensure customer satisfaction - Manage and resolve customer complaints or issues in a timely manner - Coordinate with internal teams to address customer needs and inquiries - Monitor customer service performance metrics and implement improvements as needed Qualifications Required: - Strong interpersonal skills - Experience in customer service, support, and satisfaction - Experience in customer service management - Excellent written and verbal communication skills - Ability to work effectively in a team and manage time efficiently - Bachelor's degree in Business Administration, Human Resources, or a related field,

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