Customer Service Executive

0 years

2 - 3 Lacs

Posted:5 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle inbound calls and respond to inquiries regarding appointments, doctors' availability, clinic timings, and services offered.
  • Update patient records and appointment details accurately in the clinic's management system.
  • Remind patients of upcoming appointments or necessary documentation via calls or messages
  • Maintain a polite, empathetic, and professional tone in all communications.
  • Meet daily and weekly call targets as set by the supervisor or clinic management.
  • Escalate unresolved queries or complaints to the appropriate department or staff member.
  • Maintain confidentiality and security of patient information at all times.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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