Niyo was founded in 2015 with the vision of changing the way Indians approach their finances - no matter where they work, what they earn, or how tech-savvy they are. To date, we ve raised $179.3 Million in funding and have maintained a sharp focus on identifying customers banking pain points and crafting solutions that improve their experience.

About the role:

We are seeking a

Customer Service Executive

Niyo Forex

to join our team. They will be responsible for document collection in forex-cash delivery services. The ideal candidates should have presentable personality, basic communication skills and understanding of KYC documents collection.

Key Responsibilities:

Engage with customers for delivery & fulfilment of pre-booked customer leads for Forex Cash, which will be ordered by customers via pre-booked lead process.
Collect documents from customers before product handover, help customers with basic documents collections and other information around cash handover.
Actively participate in all training for product and process knowledge.

Required Skills and Expertise:

Minimum of bachelor s degree in any stream.
Excellent communication in English (& Hindi) with local language proficiency.
Interpersonal skills, with the ability to engage with HNI customers effectively..
Knowledge of any financial products, sales & service will be an added advantage.

Other Requirement:

Personal Two-Wheeler mandatory.
Local travel expenses reimbursed by the company.

Benefits:

Competitive salary. Full time position on the companys payroll. In-City Field Joining.
The company paid Group Medical Insurance, Personal Accident and Term Life Insurance.
Comprehensive training programs to enhance product knowledge.

*Established in 1998, Kanji Forex Private Limited (NiyoForex) is an RBI-authorized Authorised Dealer Category II (AD-II) entity, providing foreign exchange services in accordance with RBI regulations. Over the years, we have built a reputation for transparency, reliability, and compliance, ensuring that all transactions adhere to regulatory guidelines.

Hub Branch Locations:

Bangalore_1 Branch:
10th floor, Gamma Block, Sigma Tech Park, Varthur Main Rd, Varthur Kodi, Palm Meadows, Whitefield, Bengaluru, Karnataka 560066
Bangalore_2 Branch:
Mahatma Gandhi Rd, Yellappa Garden, Yellappa Chetty Layout, Ashok Nagar, Bengaluru, Karnataka 560025
Mumbai_1 Branch:
40, Hashim Bldg, Opp Akbarallys, Veer Nariman Road, Mumbai 400001
Mumbai _2 Branch:
A/3 (A) Gokul Arcade Premises, Sahar Road, Vile Parle East, Mumbai 400057
Pune Branch
: G-6 Ashoka Mall, Near Ranka Jewellers, Bund Garden Road, Pune 411 001

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Customer Service Executive Niyo Forex

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Job Description

About the company:

About the role:

Customer Service Executive

Niyo Forex

Key Responsibilities:

Required Skills and Expertise:

Other Requirement:

Personal Two-Wheeler mandatory.

Benefits:

Hub Branch Locations:

Bangalore_1 Branch:

Bangalore_2 Branch:

Mumbai_1 Branch:

Mumbai _2 Branch:

Pune Branch

More Jobs at Niyo Solutions