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Customer Service Executive

Customer Service Executive

NEO GUIDE

0 years

0 Lacs

Kochi, Kerala

Posted:1 day ago| Platform:

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Skills Required

Customer service Administrative experience Organizational skills Typing In-person Phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: · Attend inbound calls from customers responding to social media advertisements. · Engage with customers politely and professionally to understand their interest. · Convince callers to visit our showroom , regardless of whether they are ready to make a purchase. · Clearly explain the advantages of purchasing home appliances offline (e.g., live product demo, instant delivery, exchange offers, customer support, etc.) over online buying. · Maintain daily records of calls and customer feedback. · Work closely with the sales team to improve walk-ins and customer experience. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 7034194611

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