Customer Service Executive

0 - 31 years

2 - 3 Lacs

Posted:1 week ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

Job Title: 811 Inbound Executive Location: Noida sector 16 Job Type: Full-Time Job Responsibilities:Attend inbound and outbound calls from customers to address queries and process requests efficiently and accurately Identify and convert cross-selling opportunities of banking products during customer interactions Ensure quality communication and deliver excellent customer service within productivity and service benchmarks Provide consistent “customer delight” by resolving queries and issues in a timely manner Maintain and complete all required logs and reports as per end-of-day targets Key Skills & Qualifications:Strong communication skills Customer-centric approach with problem-solving abilities Ability to identify and act on cross-selling opportunities Detail-oriented with good organizational skills Compensation:Annual Salary: ₹2,80,000 to ₹3,50,000 How to Apply:Schedule your interview by contacting: HR Rohan:- 8177871758

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Kotak Mahindra Bank logo
Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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