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Customer Service Executive Job

1 years

3 - 4 Lacs

Posted:1 week ago| Platform: Internshala logo

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Work Mode

On-site

Job Type

Full Time

Job Description


About the job:

Key Responsibilities:

1. Ensure high accuracy in all assigned tasks by thoroughly reviewing and analyzing data, reports, and materials. 2. Maintain efficiency and composure under tight deadlines and high-pressure situations. 3. Consistently meet deadlines, demonstrate reliability, and be available to perform assigned duties. 4. Manage multiple tasks at once by prioritizing effectively and ensuring timely completion. 5. Gain a deep understanding of products, including features, benefits, and use cases, to support clients and internal teams with accurate information. 6. Interact with customers professionally, address inquiries promptly, and resolve issues to ensure customer satisfaction and loyalty. 7. Communicate clearly and effectively, both verbally and in writing, while collaborating with internal teams and external partners. 8. Adapt to rotational shifts and occasional travel for B2B activities as needed.

Who can apply:

    Only those candidates can apply who:

  1. have minimum 1 years of experience
  2. are from Mumbai only

Salary:

₹ 3,00,000 - 4,50,000 /year

Experience:

1 year(s)

Deadline:

2025-07-20 23:59:59

Other perks:

5 days a week

Skills required:

Client Relationship Management (CRM), English Proficiency (Spoken), Effective Communication and Customer Support

Other Requirements:

1. Prior experience in a similar role or relevant industry.

2. Strong attention to detail with a focus on accuracy.

3. Ability to perform efficiently in high-pressure environments.

4. Proven ability to manage multiple tasks simultaneously.

5. Excellent customer service skills and clear verbal communication.

6. Willingness to work flexible hours, including rotational shifts and occasional B2B travel.


About Company:

Zell Education is an education initiative set up to act as a facilitation centre for the Association of Chartered Certified Accountants (ACCA) and professionals with professional qualifications, with its registered office situated in Mumbai, India.

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Zell Education
Zell Education

Education Technology

Bangalore

50-100 Employees

32 Jobs

    Key People

  • Ravi Kumar

    CEO & Founder
  • Sita Gupta

    COO

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