Introduction : RenTrip is a premier travel company specialized in the rental of motorcycles, cars, and bicycles. We are operating in 40+ cities in India. Established in : 2016 Office Location : Arthala, Ghaziabad No. of Woking Days : 06 Shift Timing : Rotational Pay Scale : 20000/- to 30000/- per month + Incentive ( as per sales) Job Description : As a Sales Executive at RenTrip, you will: · Be the driving force behind our sales success: Proactively generate leads, build relationships with customers, and close deals that contribute to RenTrip's revenue goals. · Be a brand ambassador: Represent RenTrip with enthusiasm and professionalism, showcasing our fleet of self-drive cars and bikes and their unique benefits. · Be a customer champion: Understand customer needs, provide expert guidance, and ensure exceptional service throughout the booking and rental process. · Be a team player: Collaborate with colleagues across departments to deliver seamless customer experiences and contribute to RenTrip's overall success. We are looking for someone who is: · A persuasive communicator: You possess exceptional verbal and written communication skills, enabling you to build rapport, handle objections, and close deals effectively. · A skilled negotiator: You can navigate discussions with confidence, ensuring win-win outcomes for both customers and RenTrip. · A self-starter: You are proactive, results-oriented, and thrive in a fast-paced environment where you can take ownership of your success. · A lifelong learner: You are eager to develop your skills, embrace feedback, and stay ahead of industry trends. · Passionate about travel and adventure: You share our enthusiasm for exploring new destinations and empowering others to do the same. Qualifications: · Fluency in English and Hindi (Do not apply if you have English Fluency issues. This is a must have qualification). · Excellent communication, negotiation, and interpersonal skills. · Proficiency in MS Office, CRM systems, and online booking platforms. · Strong understanding of the Indian travel market and competitor landscape. Show more Show less
About Rentrip Services Rentrip Services Pvt Ltd is a leading vehicle rental company committed to providing seamless and reliable transportation solutions to our customers. We pride ourselves on exceptional customer service and ensuring every rental experience exceeds expectations. Job Summary We are seeking a dedicated and customer-focused Customer Support Executive to join our dynamic team. The successful candidate will be responsible for providing post-reservation support to customers, ensuring smooth vehicle pickup experiences, and resolving any queries or issues that may arise during the rental process. Key Responsibilities Provide for customer support & query resolution. Provide prompt and professional assistance to customers after reservation confirmation. Handle customer inquiries via phone, email, and chat. Resolve customer complaints and concerns related to vehicle pickup, documentation, and rental processes. Guide customers through the vehicle inspection and handover process. Troubleshoot issues related to reservations, payments, and vehicle availability. Follow up on customer complaints to ensure satisfactory resolution. Maintain detailed records of customer interactions and issue resolutions. Coordinate with different departments (Operations, Finance, Sales) for seamless service delivery Maintain knowledge of current policies, procedures, and promotional offers About Company: RenTrip is India's largest motorcycle rental company and Pan India tour operator. We connect renters to the people. RenTrip is currently operational in 40+ cities in India with a range of bikes to enable people to have a cost-effective experience of the places.
About Rentrip Services Rentrip Services Pvt Ltd is a leading vehicle rental company committed to providing seamless and reliable transportation solutions to our customers. We pride ourselves on exceptional customer service and ensuring every rental experience exceeds expectations. Job Summary We are seeking a dedicated and customer-focused Customer Support Executive to join our dynamic team. The successful candidate will be responsible for providing post-reservation support to customers, ensuring smooth vehicle pickup experiences, and resolving any queries or issues that may arise during the rental process. Key Responsibilities Provide for customer support & query resolution. Provide prompt and professional assistance to customers after reservation confirmation. Handle customer inquiries via phone, email, and chat. Resolve customer complaints and concerns related to vehicle pickup, documentation, and rental processes. Guide customers through the vehicle inspection and handover process. Troubleshoot issues related to reservations, payments, and vehicle availability. Follow up on customer complaints to ensure satisfactory resolution. Maintain detailed records of customer interactions and issue resolutions. Coordinate with different departments (Operations, Finance, Sales) for seamless service delivery Maintain knowledge of current policies, procedures, and promotional offers About Company: RenTrip is India's largest motorcycle rental company and Pan India tour operator. We connect renters to the people. RenTrip is currently operational in 40+ cities in India with a range of bikes to enable people to have a cost-effective experience of the places.
About Rentrip Services Rentrip Services Pvt Ltd is a leading vehicle rental company committed to providing seamless and reliable transportation solutions to our customers. We pride ourselves on exceptional customer service and ensuring every rental experience exceeds expectations. Job Summary We are seeking a dedicated and customer-focused Customer Support Executive to join our dynamic team. The successful candidate will be responsible for providing post-reservation support to customers, ensuring smooth vehicle pickup experiences, and resolving any queries or issues that may arise during the rental process. Key Responsibilities Provide for customer support & query resolution. Provide prompt and professional assistance to customers after reservation confirmation. Handle customer inquiries via phone, email, and chat. Resolve customer complaints and concerns related to vehicle pickup, documentation, and rental processes. Guide customers through the vehicle inspection and handover process. Troubleshoot issues related to reservations, payments, and vehicle availability. Follow up on customer complaints to ensure satisfactory resolution. Maintain detailed records of customer interactions and issue resolutions. Coordinate with different departments (Operations, Finance, Sales) for seamless service delivery Maintain knowledge of current policies, procedures, and promotional offers About Company: RenTrip is India's largest motorcycle rental company and Pan India tour operator. We connect renters to the people. RenTrip is currently operational in 40+ cities in India with a range of bikes to enable people to have a cost-effective experience of the places.
Job Description: Rentrip Services Pvt Ltd is looking for a dedicated and customer-focused Customer Support Executive to join their team. As a Customer Support Executive, your main responsibilities will include: - Providing customer support and resolving queries promptly and professionally. - Assisting customers after reservation confirmation to ensure smooth vehicle pickup experiences. - Handling customer inquiries through phone, email, and chat. - Resolving customer complaints and concerns regarding vehicle pickup, documentation, and rental processes. - Guiding customers through the vehicle inspection and handover process. - Following up on customer complaints to ensure satisfactory resolution. - Maintaining detailed records of customer interactions and issue resolutions. - Coordinating with different departments (Operations, Finance, Sales) for seamless service delivery. - Keeping up-to-date with current policies, procedures, and promotional offers. About Rentrip Services Pvt Ltd: Rentrip Services Pvt Ltd is a leading vehicle rental company in India, committed to providing seamless and reliable transportation solutions to customers. They pride themselves on exceptional customer service and ensuring every rental experience exceeds expectations.,