About the job: Key responsibilities: 1. Respond promptly to customer queries via phone, email, or chat. 2. Resolve customer issues and complaints with empathy and professionalism. 3. Maintain detailed records of customer interactions and transactions. 4. Collaborate with other departments to ensure customer satisfaction. 5. Stay updated on product knowledge and company policies. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 1 year(s) Deadline: 2025-07-17 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: English Proficiency (Spoken) About Company: Grownow HR is a seasoned recruiting agency catering to BPOs, KPOs, accounting, IT and other industries. With five years of experience, we have established a reputation for providing top-notch talent acquisition services. Our team of experts understands the recruitment needs of different sectors and works diligently to deliver customized solutions that meet our clients' requirements. At Grownow HR, we are committed to building long term relationships with our clients and candidates, and we strive to create a positive impact on their growth and success.