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Customer Service Executive - Inbound Voice

0 - 5 years

2 - 5 Lacs

Pune

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Customer Service International Voice Process Inbound Voice Process Calls

Work Mode

Work from Office

Job Type

Full Time

Job Description

Capita is Hiring for International Voice Process: Pune Magarpatta SEZ Criteria: Undergraduate/Graduate Freshers can Apply Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Interested applicants please connect with HR Anisha Shah - Anisha.shah@capita.com Roles and Responsibilities Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Job Location: Pune Magarpatta SEZ Mode: Work from Office Venue: B-1. SEZ bldg., Behind Tower no. 8, Magarpatta, Pune, India

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www.capita.com

IT Services and IT Consulting

London England

10001 Employees

93 Jobs

    Key People

  • Jon Lewis

    Chief Executive Officer

  • Simon Smith

    Chief Financial Officer

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