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Customer Service Executive - Business Loans - Alternate Channel

Customer Service Executive - Business Loans - Alternate Channel

Tata Capital

2 - 6 years

0 Lacs

maharashtra

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

relationship development compliance customer identification document validation case logging disbursement process sanction ratio crossselling vendor empanelment audit regulations rbi regulations

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor/Manager: Identifying potential customers for business in collaboration with your Supervisor/Manager. Collecting documents from customers and validating them according to the organization's norms. Logging cases in the system following standard operating procedures (SOP) and adhering to the disbursement process. Meeting the Sanction ratio as required by the organization. Meeting customer requirements and cross-selling multiple products with the guidance of your Supervisor/Manager. Assisting in the empanelment of new vendors and building relationships with them under the supervision of your Manager/Supervisor. Ensuring compliance with all Audit/RBI regulations with the support of your Manager/Supervisor.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Business Loans - Alternate Channel