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Jobs in bengaluru
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Allegis Services India
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Customer Service Executive

Customer Service Executive

Allegis Services India

2 - 3 years

|

0 - 1 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

us healthcare inbound voice process healthcare bpo healthcare voice process us voice process international calling

Work Mode

Remote

Job Type

Full Time

Job Description

The Program Specialist should:

Proficient in English, verbal and written
Easily navigate between multiple computer programs with dexterity
Adheres to schedule and meets deadlines. • Demonstrate solid customer service skills.
Understand each customers needs and tailors responses with those needs in mind
Express empathy while speaking with customers.
Be motivated to help customers every day and operate with a sense of accountability and urgency.
Thrive working in a very scheduled and collaborative work environment while also being able to work independently.
Adhere to schedule and meets deadlines.
Express thoughts and instructions clearly in both oral and written communication; i.e. uses grammatically correct, concise language.
Pay close attention to detail and consistently be a keen problem solver.
Adapt to changes and properly anticipate the next process steps when faced with ambiguous scenarios.
Learn information quickly, retain it, and effectively work on multiple tasks simultaneously

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Allegis Services India

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