Customer Service Executive (Air Exports)

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Managing all aspects of air export shipments, including booking, documentation, and tracking.
Handling customer inquiries and providing timely and accurate information.Preparing and maintaining shipment records and reports.Ensuring compliance with all relevant laws, regulations, and company policies.Resolving shipment issues and escalating when necessary.Providing exceptional customer service and building strong relationships with clients.Collaborating with internal teams to optimize processes and improve customer satisfaction.Staying updated with industry developments and best practices.Coordinating with various stakeholders such as airlines, customers, and customs authorities to ensure smooth and timely shipment.

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