Customer Service Engineer - Cyclotron

All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining & generator diagnostics. Able to make Engineering decisions

Broadening knowledge of own technical discipline to execute policy/strategy. Includes support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills

Requires understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area

Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters

Requires good interpersonal skills and to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Explains technical information to others

B.E in Bio-medical / Electrical / Electronics / Mechanical

The role requires 3+year of experience in Field Services & Customer Service Management

Extensive knowledge of PETCT, Cyclotron Nuclear medicine equipment

Strong oral and written communication skills

Ability to document, plan, market, and execute programs