Customer Service Captain

Role Overview: You will be joining Cafe Lazymojo in Jaipur as a full-time Customer Service Captain. Your main responsibilities will include overseeing customer support, managing customer satisfaction, and ensuring a superior customer experience. Your daily tasks will involve answering customer inquiries, maintaining phone etiquette, and providing exceptional service to all guests. Key Responsibilities: - Oversee customer support operations - Manage customer satisfaction and experience - Answer customer inquiries promptly and effectively - Maintain proper phone etiquette - Provide exceptional customer service to ensure guest satisfaction Qualifications Required: - Customer support and customer service skills - Experience in ensuring customer satisfaction and experience - Proficiency in maintaining phone etiquette - Excellent communication and interpersonal skills - Ability to work effectively in a team and manage multiple tasks - Prior experience in the hospitality industry is a plus - Bachelor's degree in Hospitality Management, Business, or a related field is preferred,