Customer Service Captain

Company Description Cafe Lazymojo is a hospitality company based out of House Number H1-H2, S L Marg, Malviya Nagar, Jaipur, Rajasthan, India. The cafe is known for creating a relaxing atmosphere with excellent service. We strive to provide a memorable experience for each guest, emphasizing quality and customer satisfaction. Role Description This is a full-time on-site role located in Jaipur for a Customer Service Captain. The Customer Service Captain will be responsible for overseeing customer support, managing customer satisfaction, and ensuring a superior customer experience. Daily tasks include answering customer inquiries, maintaining phone etiquette, and providing exceptional customer service to every guest. Qualifications Customer Support and Customer Service skills Experience in ensuring Customer Satisfaction and Customer Experience Proficiency in maintaining Phone Etiquette Excellent communication and interpersonal skills Ability to work effectively in a team and manage multiple tasks Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management, Business, or a related field Show more Show less