Customer Service Associate

As a Customer Service Associate at our retail store located in Harry Reid Airport, you will play a key role in providing exceptional customer service and ensuring the store's smooth operation. Your dedication to creating a positive shopping experience for our customers will contribute to our goal of delivering top-notch service in a dynamic retail environment. Your primary responsibilities will include greeting and assisting customers, recommending products to maximize sales, staying informed about merchandise and promotions, maintaining store cleanliness and displays, assisting with inventory management, and executing opening and closing procedures. You will also be responsible for communicating customer feedback and inventory issues to the management team in a timely manner. While previous retail or customer service experience is advantageous, it is not mandatory for this role. Strong written and verbal communication skills in English, demonstrated customer service proficiency, and the ability to multitask and handle minor conflicts are essential qualities we are looking for in our ideal candidate. Additionally, possessing an Alcohol Beverage Awareness Card (TAM Card) and meeting potential security clearance requirements are part of the job specifications. As a Customer Service Associate, you will be required to engage in physical activities such as standing, walking, climbing, bending, and lifting items up to 60 lbs. Fluency in English is necessary for effective training, customer interactions, and compliance with company policies. Your role will primarily be indoors in a consistent temperature environment, where attention to detail and fine motor skills are crucial for assisting customers effectively. Join our team at WHSmith, a global travel retailer with a rich history and a strong presence in North America through Marshall Retail Group (MRG) and InMotion. Be part of our mission to provide exceptional service and create memorable shopping experiences for travelers at airports and resorts across the continent. If you are enthusiastic about customer service, enjoy working in a fast-paced retail environment, and are looking for a rewarding career with opportunities for growth and development, apply now to become a valuable member of our Field Team at Harry Reid Airport. We offer a comprehensive benefits package, including medical, dental, and vision insurance, employer-paid life insurance, paid time off, 401(k) with company match, employee discounts, and more. Join us at WHSmith North America and embark on a journey where innovation, customer connections, and career advancement converge to shape the future of retail. Your contributions will make a difference in the lives of our customers and the success of our store. Apply today and be part of our exciting retail environment where growth and opportunity await you.,