Customer Service Associate - Voice

0 years

1 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecalling Executive – Motor Insurance Claims (Voice Process)

Location: Chennai

Job Type: Full-time

Job Description:
We are hiring Tele calling Executives for our Motor Insurance Claims – Voice Process. The role involves assisting customers with their insurance claims, providing accurate information, and ensuring smooth claim settlement through effective communication.

Key Responsibilities:

  • Handle inbound and outbound calls related to motor insurance claims.
  • Assist customers with claim status, required documents, and process updates.
  • Coordinate with internal teams to ensure timely resolution of customer queries.
  • Maintain call records and update customer information in the system.
  • Provide excellent customer service and ensure customer satisfaction.

Requirements:

  • Any graduate / 12th pass with relevant experience in tele calling or voice process.
  • Prior experience in Insurance claims or customer support preferred.
  • Good communication skills in English and regional languages.
  • Ability to handle customers with patience and professionalism.
  • Basic computer knowledge (MS Office, CRM software).

Salary: 12k to 16k Take Home + Incentives

Benefits:

  • Attractive incentives
  • Growth opportunities in insurance process
  • Training & skill development support

How to Apply:
Contact us at [8122207679, 9092717196].

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Are you available for direct interview________?
  • Are you interested in Voice Process________?

Work Location: In person

Speak with the employer
+91 8122207679Application Deadline: 06/09/2025Expected Start Date: 05/09/2025

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