Posted:5 hours ago|
Platform:
On-site
Full Time
Job Description:
Hiring for International Telecom (Verizon ) for Non Voice LOB
Work Location- NSEZ (Sector 81 )
Work Mode: Work from Office.
Interview Mode: Walkin
Requirement :
Minimum 1 year of relevant experience required in the International chat process on dual concurrency.
12th Pass can apply
Immediate Joiner Preferred
Ready to Relocate
Max Age- 42
Interview Pattern: HR Round > Ops Round> Written Versant ( 58/80 ) > Chat Assessment
Job Responsibilities:
1. Respond to customer questions and requests via live chat in a professional and timely manner.
2. Offer accurate and detailed information about a company's products and services to help customers make informed decisions.
3. Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting.
4. Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.
Job Types: Full-time, Permanent
Pay: ₹385,000.00 - ₹433,000.00 per month
Benefits:
Experience:
Work Location: In person
Tech Mahindra
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