Customer Service Associate

· To personally greet the customers and other VIP Guests at each touch point with correct salutation

· Service on seat, suggestive & Up selling,

· Efficient Cash handling at POS, and no variance in sales

· Customer query handling and delight each and every customer by giving best service.

· Well versed with Movie synopsis and genre.

· Taking effective orders and satisfying the customers.

· Box office handling, Concessions handling independently.

· Cash Management from Box and Candy Area.

· To effectively operate the software system VISTA generating revenue.

· Ensure highest level of integrity towards organization & patron.

· Handling queries regarding film content, rating, show times.

· Responsible for maintenance of machines at Box Office and concessions

· Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.

· Follow correct cash handling procedures and revenue collection as per the policies and procedures.

· Candidate should be comfortable in all shifts (morning& evening.)

Job Types: Full-time, Permanent

Pay: ₹19,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Language:

• English (Preferred)
• Tamil (Preferred)

Work Location: In person