Customer Service Associate

As a Customer Service Executive/Telecaller at Orange City Heights (Maitreya Developers) in Nagpur, Maharashtra, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients. Orange City Heights, a prestigious project by Maitreya Developers, is dedicated to providing top-quality real estate solutions and shaping the future of the real estate sector in the region. Your responsibilities will include handling both inbound and outbound calls professionally, explaining project details to potential customers, maintaining strong relationships with leads, scheduling site visits, and collaborating with the sales team. It will be crucial to keep a detailed database of customer interactions, provide after-sales support, and meet daily and monthly call targets and performance goals. To excel in this role, you should have a minimum education of 12th pass or graduate, with prior experience as a telecaller or customer service executive being preferred. Proficiency in Hindi and Marathi is essential, and knowledge of English is an added advantage. Basic computer skills, a pleasant personality, and a customer-centric attitude are also key requirements. The ability to work under pressure and meet targets is crucial for success. As part of our team, you will enjoy an attractive incentive structure based on performance, ample opportunities for career growth within the company, and ongoing training and support. Our dynamic and friendly work environment will provide you with the ideal setting to thrive professionally. This full-time position offers additional benefits such as cell phone reimbursement, paid sick time, and various bonuses including performance, quarterly, and yearly bonuses. The work schedule is during the day shift, and proficiency in English and Hindi is preferred and required, respectively. The work location is in person at our office in Nagpur. If you are ready to join a team that values excellence in customer service and offers a rewarding career path, we encourage you to speak with the employer at +91 9860006988.,