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Octopus Tech Solutions Pvt Ltd
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Customer Service Associate in Amritsar

Customer Service Associate in Amritsar

Octopus Tech Solutions Pvt Ltd

0 years

0 Lacs

Amritsar Punjab India

Posted:1 day ago| Platform:

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Skills Required

service communication transactions resolve support marketing management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Handle Inbound & Outbound Communication: Manage incoming customer queries and make outbound calls/emails for follow-ups, feedback, or issue resolution.
Assist with Orders & Transactions: Process orders, returns, refunds, and account updates accurately using internal systems.
Resolve Customer Issues: Provide timely and professional support to resolve customer complaints and inquiries.
Maintain Records & Collaborate: Document all interactions and coordinate with internal teams to ensure a smooth customer experience.

About Company: Octopus Tech Solutions is a BPO and IT service provider. We provide services of digital marketing, outsourcing services, and website management.

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Octopus Tech Solutions Pvt Ltd

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Customer Service Associate in Amritsar

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Customer Service Associate in Amritsar