Job
Description
Job Description: As a CSA cum Counselor at our international student recruitment organization, you will play a crucial role in guiding and advising students from different regions in India who are interested in studying abroad. Your responsibilities will include providing information on study programs, other services ( Bridge USA program, Visitors Visa, J1 program) assisting with the application process, and offering support throughout the entire journey of students pursuing education in foreign countries. Key Responsibilities : Outbound Calls: ● Proactively make outbound calls to a database of potential leads. ● Answer all the calls for enquiries. Counseling and Guidance: ● Provide personalized counseling to students regarding study abroad opportunities.(Countries: USA, Canada, UK, Europe, Australia, New Zealand , Costa Rica,) ● Offer information on various study programs, universities, and countries. ● Address queries related to admissions, visa processes, and other relevant aspects. Application Assistance: ● Assist students in preparing and submitting applications to international universities. ● Ensure that all required documents, such as transcripts and recommendation letters, are properly organized and submitted on time. ● Provide guidance on standardized tests and language proficiency requirements. Application Conversion: ● Focus on converting received applications into successful submissions. ● Discern customer needs and customize product presentations to effectively address those needs. Follow up: ● Follow up on leads generated through marketing campaigns and promotions. ● Maintain regular communication with applicants to ensure the completeness and accuracy of applications Communication and Relationship Building: ● Maintain regular communication with prospective students and their parents to keep them informed about the application progress. ● Build and maintain relationships with educational institutions abroad to stay updated on admission criteria and program details. Visa Process Support: ● Guide students through the visa application process, ensuring compliance with the requirements of the respective countries. ● Provide assistance in preparing visa documents and preparing students for visa interviews. Orientation and Pre-departure Support: ● Conduct orientation sessions for students accepted into study abroad programs. ● Offer pre-departure support to help students prepare for cultural and academic adjustments. Qualifications and Skills Educational Background: ● Bachelor's degree in a relevant field (e.g., education, counseling, international relations). Language Proficiency: ● Proficiency in English is essential. ● Additional proficiency in other languages is an advantage. Experience: ●Prior experience in student counseling, particularly in the context of study abroad programs, is preferred. ● Familiarity with the education systems of various countries is a plus. Communication Skills: Excellent communication and interpersonal skills. ● Ability to effectively communicate complex information to students and parents. Cultural Awareness: ● Cultural sensitivity and awareness of the challenges faced by international students. ● Ability to adapt and relate to the cultural background of the students. Tech-Savvy: ● Proficiency in using technology and online platforms for communication and documentation. ● Familiarity with usage of CRMs Note : There is no bar for good candidate. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person Expected Start Date: 01/06/2025
