Job Roles and Responsibilities 1. Client Greeting and Assistance: Welcome clients, visitors, and potential customers with a professional and friendly manners. Provide initial guidance to clients regarding visa consultancy services and answer basic inquiries. 2. Call and Email Management: Handle incoming calls, route them to the appropriate departments, or provide answers to general queries. Respond to emails and other forms of communication promptly and professionally. 3. Scheduling and Appointment Management: Manage the company’s appointment calendar and schedule client consultations with visa advisors. Send reminders to clients for scheduled meetings or document submissions. 4. Document Handling: Collect, verify, and organize client documents for visa applications. Maintain confidentiality and security of all client information. 5. Administrative Support: Maintain a tidy and organized reception area. Assist in preparing reports or other documentation for management as needed. 6. Customer Service: Provide outstanding customer service by addressing client concerns and ensuring satisfaction. Act as a point of contact for resolving minor issues or escalating major concerns to the appropriate staff. 7. Record-Keeping: Maintain accurate records of client inquiries and visits. Update the database with client details and track application progress. 8. Cross-Team Communication: Liaise between clients and visa consultants, ensuring smooth communication. Coordinate with internal teams for updates on visa applications and service offerings. 9. Sales and Promotions Support (if applicable): Inform clients about ongoing promotions, additional services, or value-added packages. Assist in upselling services to maximize company revenue. 10. Compliance and Policy Adherence: Stay updated on visa processes, company policies, and regulatory requirements. Ensure the reception area and client interactions comply with company standards. Key Skills Required: Excellent verbal and written communication skills. Professional appearance and attitude. Strong organizational and multitasking abilities. Proficiency in using office software (e.g., Microsoft Office Suite). Customer-focused mindset with problem-solving skills. Note : Candidates with experience in visa consultancy will be given priority. Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025

Job Roles and Responsibilities 1. Client Greeting and Assistance: Welcome clients, visitors, and potential customers with a professional and friendly manners. Provide initial guidance to clients regarding visa consultancy services and answer basic inquiries. 2. Call and Email Management: Handle incoming calls, route them to the appropriate departments, or provide answers to general queries. Respond to emails and other forms of communication promptly and professionally. 3. Scheduling and Appointment Management: Manage the company’s appointment calendar and schedule client consultations with visa advisors. Send reminders to clients for scheduled meetings or document submissions. 4. Document Handling: Collect, verify, and organize client documents for visa applications. Maintain confidentiality and security of all client information. 5. Administrative Support: Maintain a tidy and organized reception area. Assist in preparing reports or other documentation for management as needed. 6. Customer Service: Provide outstanding customer service by addressing client concerns and ensuring satisfaction. Act as a point of contact for resolving minor issues or escalating major concerns to the appropriate staff. 7. Record-Keeping: Maintain accurate records of client inquiries and visits. Update the database with client details and track application progress. 8. Cross-Team Communication: Liaise between clients and visa consultants, ensuring smooth communication. Coordinate with internal teams for updates on visa applications and service offerings. 9. Sales and Promotions Support (if applicable): Inform clients about ongoing promotions, additional services, or value-added packages. Assist in upselling services to maximize company revenue. 10. Compliance and Policy Adherence: Stay updated on visa processes, company policies, and regulatory requirements. Ensure the reception area and client interactions comply with company standards. Key Skills Required: Excellent verbal and written communication skills. Professional appearance and attitude. Strong organizational and multitasking abilities. Proficiency in using office software (e.g., Microsoft Office Suite). Customer-focused mindset with problem-solving skills. Note : Candidates with experience in visa consultancy will be given priority. Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025