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Customer Service Associate

0 years

0 Lacs

Ludhiana, Punjab

Posted:23 hours ago| Platform:

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Skills Required

Microsoft Excel Customer service English Administrative experience In-person Diploma Communication skills Office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the company's reputation Keep records of calls, sales, and other useful information Qualification Required: Diploma / Degree / Certification in Computers Key Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-Excel Experience: Freshers are also considered Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

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