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Customer Service Associate

Customer Service Associate

The OmniJobs

1 - 5 years

0 Lacs

karnataka

Posted:21 hours ago| Platform: Shine logo

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Skills Required

clarity upselling empathy rapport building call records service logs

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for handling member queries with clarity and empathy, managing plan renewals and subscription upgrades, building rapport, and driving member retention. Additionally, you will be expected to upsell services based on user engagement history and maintain detailed call records and service logs. The company, TheOmniJobs, provides training and placement services across various domains. They offer instructor-led, one-on-one training programs through live classes and assure placements in top multinational companies with competitive packages. The services currently cater to roles in sales and business development, customer support, and human resources (recruitment).,

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Customer Service Associate