Customer Service Assistant

Marks and Spencer Reliance India Private Limited

0 years

0 Lacs

Jaipur Rajasthan India

Posted:13 hours ago| Platform:

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Skills Required

service support visual merchandising training

Work Mode

On-site

Job Type

Full Time

Job Description

Key Deliverables

(Essential functions & Responsibilities of the Job):
As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:

Customer Service:
Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
Store Standards:
Support Visual Merchandising: Help maintain the store’s appearance by following guidelines for product displays.
Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
Basic Operations:
Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
Growth & Learning:
On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.

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