Customer Service Admin cum Operations Specialist

Immediate Joiners required: Male Candidates

We are looking for a highly professional Administrative and Operations Specialist with excellent communication skills, a strong American English accent, and solid computer knowledge. The candidate will be responsible for managing day-to-day administrative operations and ensuring seamless interaction with a high-net-worth client base and key stakeholders.

Required Technical Skills:

• Proficient in Microsoft Word (document formatting, headers/footers, styles)

• Proficient in Microsoft Excel (basic formulas, formatting, filters, tables)

• Experience using Microsoft Outlook for calendar and email management

• Familiar with SharePoint for file storage and sharing

• Proficient in Microsoft Teams for chat, meetings, and file collaboration

• Hands-on experience with QuickBooks Online (invoicing, reconciliations, AP/AR)

• Experience with AI transcription or notetaking tools (e.g., Copilot)

• Strong typing skills (50+ WPM with low error rate)

• Able to learn and adapt to new SaaS and workflow tools quickly

Required Communication & Interpersonal Skills:

• Fluent in spoken English (C1/C2 level) American Accent

• Strong written English for drafting client emails, agendas, and internal documents

• Comfortable making cold calls to prospects and handling follow-up outreach

• Experience with client-facing roles or customer service in a professional setting

• Demonstrates a professional tone and etiquette in email and video calls

Required Organizational & Operational Skills:

• Experience managing executive calendars and scheduling across time zones

• Able to plan and book domestic and international travel

• Excellent time management and ability to prioritize in a remote setting

• High attention to detail in file organization, formatting, and task follow-through

Work Schedule: Monday to Friday

Night Shift

Interested candidates can directly contact me 98105 89370

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Application Question(s):

• Are you immediate joiner? This is a night shift, work from office. If yes, we shall proceed
• Do you speak good English American Accent?
• Any experience in the same profile?
• Do you have good computer skills to perform all administrative tasks?
• Do you have strong communication skills and confidence with handling calls?
• Do you have hands-on experience with QuickBooks Online?

Work Location: In person