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4.0 - 8.0 years
0 Lacs
hyderabad, all india
On-site
You are a detail-oriented Marketing Automation & CRM Specialist responsible for managing and optimizing enterprise-level customer engagement platforms such as Salesforce Marketing Cloud, Oracle CECS, and BirdEye. Your main focus will be on ensuring seamless customer journeys and data-driven engagement strategies. Key Responsibilities: - Salesforce Marketing Cloud Management - Design and deploy email marketing campaigns with personalization and automation journeys. - Build and maintain complex data extensions, segmentation, and audience rules. - Utilize Automation Studio, Journey Builder, and AMPscript to optimize campaign workflows. - Monitor campaign performance and provide recommendations ...
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
bengaluru
Work from Office
About the role: The individual shall be responsible for handholding the customer by providing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction. Responsibilities: Respond promptly to customer inquiries via chat, email, and phone. Resolve product issues by clarifying the customer's complaint, identifying the cause, and offering appropriate solutions. Maintain deep knowledge of the companys products and provide accurate guidance. Escalate complex or unresolved issues to relevant departments and follow up to ensure resolution. Document customer interactions, feedback, and recurring issues to help improve product quality. Collaborate with the prod...
Posted 1 month ago
5.0 - 6.0 years
5 - 6 Lacs
chennai
Work from Office
Job Summary The Customer Relationship Manager (CRM) is responsible for building and maintaining strong customer relationships, ensuring high levels of customer satisfaction, and driving customer retention and loyalty. The role involves understanding customer needs, resolving issues efficiently, and collaborating with internal teams to enhance the customer experience and maximize business growth. Key Responsibilities Develop and maintain long-term relationships with key customers and accounts. Serve as the main point of contact for customer inquiries, complaints, and feedback. Understand customer needs and objectives to offer tailored solutions and services. Analyze customer data and behavior...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a summer intern in the Sales & Marketing team at Aminu Wellness, you will have the exciting opportunity to work closely with the digital marketing team, B2B sales team, and sales partners across India. Your main responsibilities will include performing market analysis, supporting the marketing team in daily tasks, assisting in marketing and advertising activities, managing and growing the brand, brainstorming new revenue growth ideas, developing sales strategies, analyzing data from marketing campaigns, generating customer reviews, preparing promotional material, and helping to organize marketing events. Qualifications required for this role include being enrolled in a full-time MBA/Postg...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As a Marketing Automation & CRM Specialist, your role will involve managing and optimizing enterprise-level customer engagement platforms like Salesforce Marketing Cloud, Oracle CECS, and BirdEye to ensure seamless customer journeys and data-driven engagement strategies. Your key responsibilities will include: - Salesforce Marketing Cloud Management: - Design and deploy email marketing campaigns with personalization and automation journeys. - Build and maintain complex data extensions, segmentation, and audience rules. - Utilize Automation Studio, Journey Builder, and AMPscript to optimize campaign workflows. - Monitor campaign performance and provide recommendations for improvement. - Data ...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Resident Property Manager, you will be responsible for ensuring a seamless property visit experience for potential tenants by coordinating with the sales verticals. Your role will involve pushing for additional revenue generation and following standard operating procedures for guest check-in, check-out, move-in, and move-out processes. You will be expected to manage daily operations efficiently, including handling complaints from guests and members, conducting quality checks, overseeing property repair and maintenance, and leading projects related to CAPEX expenditure. Additionally, you will be responsible for maintaining property compliance, managing vendors, executing community activi...
Posted 3 months ago
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