3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Resident Property Manager, you will be responsible for ensuring a seamless property visit experience for potential tenants by coordinating with the sales verticals. Your role will involve pushing for additional revenue generation and following standard operating procedures for guest check-in, check-out, move-in, and move-out processes. You will be expected to manage daily operations efficiently, including handling complaints from guests and members, conducting quality checks, overseeing property repair and maintenance, and leading projects related to CAPEX expenditure. Additionally, you will be responsible for maintaining property compliance, managing vendors, executing community activities, and overseeing housekeeping, security, technicians, and front office functions. In terms of financial management, you will be in charge of rent collection, creating expense and cash reports, preparing and achieving annual operating and capital budgets, and ensuring the hotel's profitability by meeting revenue targets. A strong understanding of revenue and expense forecasting will be essential in this role. Your focus on stay experience will involve handling escalations and complaints from tenants, ensuring guest satisfaction targets are met or exceeded, maintaining guest relationships, and managing move-outs and evictions effectively and smoothly. As a leader, you will need to motivate and train housekeeping personnel and security guards, maintain discipline, implement checklists and work routines, provide effective leadership to the hotel team, and respond to audits for continuous improvement. You will also be responsible for managing all aspects of the assigned property, taking ownership of and managing all physical assets within the property. Sound proficiency in using hotel property management systems and a customer-centric approach will be key to success in this role.,

Posted 1 week ago

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