Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Thane
>
Kserve
>
Customer Response Executive

Customer Response Executive

Kserve

1 - 4 years

5 - 6 Lacs

Thane

Posted:3 weeks ago| Platform:

Apply

Skills Required

Customer Service Process Management Japanese customer relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidates who can speak very good English & Japanese-speak, read and write.(Mandate). Customer service of ecommerce products. Blended process of voice, emails and chat.Levels of N1 and N2. Shift Timings-IST 6:00 am to 3:30 pm. Responsibilities: Customer Service: Respond to customer inquiries and resolve issues effectively and efficiently. Handle customer complaints professionally and empathetically. Provide accurate and timely information to customers regarding order status, product availability, returns, and refunds. Assist customers with technical issues and troubleshoot problems. Build and maintain strong customer relationships. Communication: Communicate effectively with customers in both English and Japanese (fluent in speaking, reading, and writing). Understand and respond to customer inquiries and concerns in a clear, concise, and professional manner. Document all customer interactions accurately and completely in the CRM system. Process Management: Handle customer interactions efficiently and effectively within established service level agreements (SLAs). Adhere to company policies and procedures for customer service. Utilize customer relationship management (CRM) software effectively. Problem-Solving: Identify and troubleshoot customer issues effectively and efficiently. Escalate complex issues to appropriate departments as needed. Proactively identify and suggest solutions to improve customer service processes.

More Jobs at Kserve

Customer Response Executive

Thane

1 - 4 yrs

INR 5 - 6 Lacs

Customer Response Executive

Thane

1.0 - 4.0 yrs

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Service Interview Now

My Connections Kserve

Download Chrome Extension (See your connection in the Kserve )

Download Now

Kserve

kserve.kubeflow.org

Technology, Machine Learning

N/A

N/A Employees

2 Jobs

Key People

Kubeflow Community

Open Source Project Contributors

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Customer Response Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Kserve

Mock Interview

Download Chrome Extension (See your connection in the Kserve )

RecommendedJobs for You

Customer Response Executive

Customer Response Executive

Customer Success Executive

International Customer Support (Voice Process)

semi voice process executive

Urgent Hiring For International Voice and Chat

International customer support //upto 7 LPA

F2F Interview For Health Insurance Tele sales ( Malayalam} @ Noida

Product Consultant

International Sales Executive |5 days + Bothe Way Cab+ Meal+ UL Incent

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Bookmarks

Personal Settings

Customer Response Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Kserve