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Customer Relationship Manager

Customer Relationship Manager

Surya Medisales

1 - 3 years

1 - 2 Lacs

Jaipur

Posted:2 weeks ago| Platform:

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Skills Required

Good Comm Skills Customer Relationship Customer Service Written Communication Email Writing Excel Reporting

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Handle customer queries and concerns via phone calls, emails, or chats with empathy and professionalism. Maintain accurate records of all interactions using Google Sheets. Resolve issues promptly and efficiently to maintain a positive reputation for the company. Collaborate with internal teams to resolve complex customer complaints and improve overall service quality. Desired Candidate Profile Strong verbal communication skills for effective phone conversations. Excellent written communication skills for email writing and report preparation.

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