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Customer Relationship Manager

Suraj Bhan Babulal & Co Jewellers

2 - 31 years

1 - 4 Lacs

Adarsh Nagar, Hyderabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

management communication service database crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Manager – Retail Store Location: [Your Store Location] Job Type: Full-Time Experience Required: 3–5 years in Customer Relationship Management or Retail Sales (Jewellery / Fashion / Luxury products preferred) Job Description: We are looking for an experienced and customer-focused Customer Relationship Manager to handle our retail store operations and build strong, lasting relationships with customers. The ideal candidate should have excellent communication skills, sales ability, and a passion for delivering exceptional customer service. Key Responsibilities: Welcome and engage customers, ensuring a premium in-store experience. Build and maintain strong relationships with existing customers for repeat business. Manage customer inquiries, feedback, and complaints promptly and professionally. Maintain client database and follow-up schedules. Achieve sales targets and contribute to overall store growth. Coordinate with the sales and operations team for smooth store functioning. Requirements: Proven experience in customer relationship management in retail (preferably jewellery, fashion, or luxury sector). Strong communication, interpersonal, and problem-solving skills. Ability to handle VIP / high-value clients professionally. Knowledge of CRM tools/software is an advantage. Pleasant personality and professional appearance. Salary: Attractive salary + Incentives (based on experience and performance)

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Customer Relationship Manager